Please reach us at decobloons@gmail.com if you cannot find an answer to your question.
As soon as you have a date and location confirmed.
We are ONLY able to hold the date and time if a deposit has been made.
( $100 non-refundable deposit is required to separate the date, and the deposit goes toward the total price. )
We only use professional balloon brands for all our installations. Because we are not able to guarantee the quality of the balloons you are trying to provide to us we will NOT be able to assist you.
We are happy to offer you alternatives to fit within your budget, our services are not discounted.
Yes, delivery is a separate service that allows us to pay for the time and expenses relates specifically to the delivery of your rentals or balloon decorations.
Most of our installations can be completed within 1 to 3 hours, however in almost all cases, we will start your event installation at least two hours prior your event start time.
All rentals include setup and dismount.
All rental periods are for up to 24 hours, from delivery to pick up.
For safety reasons we will not set up outdoors if there is rain/wind in the forecast.
Deposits are non refundable for weather related cancellations. You may, however, use your deposit as credit for a future date. You may use your credit within the next 365 days from the date you ordered.
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